It’s the height of your busy season. Your stationary wave machine is sold out every hour, food and beverage sales are flooding in, and your venue is completely packed with spectators stoked to watch some flowboarders.
Before starting up the wave for the day, you notice a tear in the foam and vinyl, and you realize you can’t operate. You have to refund your ride tickets, and you miss out on some great food, beverage, and retail revenue. A FlowRider® team member is on their way to fix this now major problem, but could you have prevented this loss in revenue and saved some money in maintenance? Absolutely!
Deal with Issues while They are Small
In general, major issues that cause your wave to shut down don’t just happen overnight. Your FlowRider will tell give you many early warnings if there is a problem, but you must invest in daily maintenance to ensure nothing slips through the cracks. Catching a problem and fixing it when it is small is the best way to save cost on maintenance and avoid losing revenue.
Invest in Training
Having maintenance staff you can trust and making sure they are properly trained to catch and fix minor issues is of the utmost importance. FlowRider team member can always assist in training your maintenance staff. Click here to make sure you know what to look for in a daily inspection. We also recommend having one of our team members assess your ride during your less busy season to make sure your wave is ready to go when you’re fully booked. Just shoot us an email at services@flowrider.com
We hope you take this cautionary tale as a sign to invest in your daily maintenance, but if you ever do have any major problems that need immediate attention, do not hesitate to call us or fill out our contact page. We have installers all around the world, and we are always just a phone call away!
